Orders FAQs

Folder for adding Orders articles

How can I send out orders in bulk?
With Yakkyofy, you don’t need to pay and send your orders one by one, you can send out orders in bulk with few clicks with only one payment.
Wed, 24 Apr, 2019 at 3:02 PM
Can I ship orders in bulk?
Yes, we can ship orders in bulk when the customer and the shipping address are the same. Please note that the shipping cost depends on total weight of produ...
Wed, 24 Apr, 2019 at 3:02 PM
I have an order on my store but I can’t see it on Yakkyofy, Why?
If you have an order on your store and you don’t find it on Yakkyofy, there are only two possibilities: the order doesn’t result paid yet. Until the order...
Wed, 12 Jun, 2019 at 5:48 PM
Can I cancel an order, how can I do it ?
Yes, you can cancel one of your orders, only until its status on the Yakkyofy Order Tab is unfulfilled. When the order became fulfilled or processing, you w...
Thu, 24 Oct, 2019 at 12:26 PM
Can I pause one of my orders?
Yes, you can. Signin in your Yakkyofy account and click on the “Order Tab”. Then find the order you want to stop and click on the orange button.  ...
Wed, 24 Apr, 2019 at 3:07 PM
What happens if I cancel an order I have already paid? Where I can find my refund?
When you cancel an order that you have already paid, the status of your order in the Yakkyofy Dashboard will be automatically changed in Cancel and Refund a...
Wed, 12 Jun, 2019 at 5:50 PM
Can I export the list of my orders from the Yakkyofy’s Dashboard?
Yes, you can export the list of your orders uploaded on Yakkyofy.  Just visit the Order Tab and click on the XSL button. If you want to export onl...
Thu, 24 Oct, 2019 at 12:29 PM
How can I import orders on Yakkyofy using an Excel or CSV file?
It is possible to import orders on the Yakkyofy’s dashboard using an Excel or CSV file.  To do that just visit the Import Orders Tab (that you can see in t...
Thu, 24 Oct, 2019 at 12:38 PM