Yakkyofy guarantees the conformity of the product to the specific requests. So if the products arrive with a different color or size, Yakkyofy will replace it. Please be noted that due to different batches or different production lots, the products and packaging that the customer received may vary from the previous shipment or from the photos displayed on our App or website. If all the physical appearance or the functions of the items are correct, this case will not be included on the free re-shipping policy of the incorrect item.