How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Info about the company
Yakkyofy legal info
Welcome to Yakkyofy
How does Yakkyofy compare to its competitors?
Changing account details
Can I cancel my account anytime?
Getting started with us
What Websites Will Yakkyofy Import Products From?
What Website Will Yakkyofy Import Products To?
What is the Products tab and how does it work?
What is the Requests tab and how does it work?
What is the Orders tab and how does it work?
What is the e-Wallet tab and how does it work?
What is the Settings Tab and how does it work?
See all 8 articles
How to connect your Shopify Store?
How to use SKU number to update product variants inside your Shopify Store?
Connect an existing Shopify page product with Yakkyofy with the SKU number
Tracking number, how they work with Shopify, and what to do if the order is archived.
How to connect your Woocommerce Store?
Connect an existing Woocommerce page product with Yakkyofy
Automatic Tracking Number for Woocommerce
Change currency on Woocommerce
Products and Quotations
How to use the Chrome Extension?
How many requests I can send?
Products and quotations FAQs
How to import a product on your store?
How long a quotation is valid? Does a quotation have an expiry date?
What is your product assurance policy?
How to ask a quotation for private labeling your dropshipping products?
How do I can buy a stock and get the discount MOQ price?
See all 7 articles
Orders and Payments
How can I send out orders in bulk?
Can I ship orders in bulk?
I have an order on my store but I can’t see it on Yakkyofy, Why?
Can I cancel an order, how can I do it ?
Can I pause one of my orders?
See all 6 articles
How can I recharge my E-wallet?
What happens if i cancel an order I have already paid? Where I can find my refund?
Price, MOQ and Invoice
How much Yakkyofy costs?
Do you have a MOQ, how it works?
Shipping and Warehouse
What is the shipping method called Special Line?
The shipping time is on working days or not?
How do you calculate shipping prices?
Is there a faster method than Special Line?
How can I change shipping options?
See all 7 articles
Can you explain your policy about returns?
How does Yakkyofy’s warehouse policy work?
Do I need to pay to stock goods in your warehouse?
How can I know that my stock is low?
What are the benefits of having stock in your warehouse?
Can I customize packaging?
Help Desk Software